voco The Franklin New York, an IHG Hotel

Located in New York's Upper East Side, voco The Franklin New York, an IHG Hotel, is a great find for city explorers. It's near a bus stop and subway, making travel easy. The area is quiet, with plenty of good places to eat and a cinema nearby. Though the rooms are small, they are well-designed, comfortable, and include windows. The hotel staff are friendly and helpful, and there's affordable laundry service available. It's also a short walk from Central Park. For its location and cost, this hotel is a smart choice for travelers.

The location is good and apparently safe, because we wanted to be on the Upper East Side. It is close to many places of interest, but also far from many others. The good thing is that the underground is very close, with two lines that take you to the main tourist sites. There are also many restaurants and shops nearby. The hotel has an area to make coffee and tea and sit for a while which is very nice.

The staff was wonderfully helpful. The room was small but extremely clean, comfortable beds and nicely appointed bathroom. There was a problem with the climate control for our room and a few others but the staff really stepped up. Our room was comped for the 2 nights without heat proactively by the manager. My BFF is on the UES and I stay with her often when I come down alone so I know that the hotel’s location is great for shopping, dining, museums and public transportation.

Very quiet, slept very well (I’m a light sleeper and usually sleep poorly in hotels, even luxurious ). Window covering does not let cracks of light in in the morning, well designed! Room is small but lovely and cozy and nicely decorated (not generic). Location is great if you like museums and high end shopping. Firm, comfortable bed. Nice shower. Staff is super nice.

All New York hotel rooms are small and this was no exception. The bathrooms are small but the room was clean and serviced every day. The location has good restaurants, coffee shops and bars all around so you don't have to go far for something to eat and drink. The neighbourhood is safe too. The staff at this hotel are excellent, really helpful.